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We are able to send from New Zealand within our normal time frames however many countries are experiencing delivery delays internally so it may take a little longer than normal to receive your item than those shown below.
We've found that shipping to NZ is taking 1 - 3 business days (+3-5 for rural), Australia is taking 5 to 21 business days and to the US 5 to 28 business days. Of course things are changing frequently so if you have any questions please contact us.
We will send tracking information so you can follow the progress and if you have any questions or concerns please don't hesitate to contact us!
We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However if damage has occurred to the product(s) inside, please contact us we will be more than happy to resolve any issues.
You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the credit card you purchased with.
Please contact us as soon as possible and we will do our best to accommodate your request. Contact us.