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Shipping Information

COVID-19 SHIPPING IMPACT

New Zealand entered lockdown on 26 March 2020. It is anticipated that this will last 4 weeks. During this time we are unable to utilise the courier service either locally or internationally.

Orders placed will be shipped as soon as we are able to access the courier system once again and we'll advise you as things progress so you know the status of your order.

You may cancel your order at any time before it is shipped if you wish.

Thank you for your patience during these unprecedented times!

 
SIMPLE SHIPPING RATES
FREE SHIPPING New Zealand, Australia and US wide for Orders Over $150
A flat rate of $7.50 to anywhere in New Zealand and $10 max to anywhere in Australia or the US. (Prices are in purchasers currency)

 

FAST DELIVERY TIMES

All orders are dispatched from our New Zealand warehouse 1-2 business days after your payment is received.

Delivery NZ:  Shipping typically takes 1-3 business days via courier NZ wide with the exception of rural delivery which may require longer

Delivery AUS: Shipping usually within 2-5 business days

Delivery US: Shipping usually within 3 - 10 business days

We are happy to ship to any country, simply contact us and we’ll advise shipping rates.

COVID-19 VIRUS: The shipping situation is very fluid at the moment due to this virus.  We are certainly able to dispatch within our stated times however individual carriers may have delays which affect delivery times. Please contact us if you have any questions. 

DAMAGED

We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However if damage has occurred to the product(s) inside, please contact us we will be more than happy to resolve any issues.

 

ORDER CANCELLATIONS

You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the credit card you purchased with.
Please contact us as soon as possible and we will do our best to accommodate your request. Contact us.

10% OFF YOUR NEXT ORDER!