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Shipping Information

COVID-19 SHIPPING IMPACT

We are able to send our creations from New Zealand within our normal time frames however many countries are experiencing delivery delays internally so it may take a little longer than normal to receive your item than those shown below.

We've found that shipping to NZ is taking 1 - 3 business days (+3-5 for rural), Australia is taking 5 to 21 business days and to the US 5 to 28 business days.  Of course things are changing frequently so if you have any questions please contact us.

We will send tracking information so you can follow the progress and if you have any questions or concerns please don't hesitate to contact us! 

 
SIMPLE SHIPPING RATES
FREE SHIPPING New Zealand, Australia and US wide for Orders Over $150
A flat rate of $7.50 to anywhere in New Zealand and $10 max to anywhere in Australia or the US. (Prices are in purchasers currency)

 

FAST DELIVERY TIMES

All orders are dispatched from our New Zealand warehouse 1-2 business days after your payment is received.

Delivery NZ:  Shipping typically takes 1-3 business days via courier NZ wide with the exception of rural delivery which may require longer

Delivery AUS: Shipping usually within 2-5 business days

Delivery US: Shipping usually within 3 - 10 business days

We are happy to ship to any country, simply contact us and we’ll advise shipping rates.

DAMAGED

We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However if damage has occurred to the product(s) inside, please contact us we will be more than happy to resolve any issues.

 

ORDER CANCELLATIONS

You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the credit card you purchased with.
Please contact us as soon as possible and we will do our best to accommodate your request. Contact us.

10% OFF YOUR NEXT ORDER!